Privacy Policy

Effective Date: July 23, 2026

Company Name: Unitroxe Private Limited
Website: https://unitroxe.com/
Email: support@unitroxe.com

1. Introduction

Welcome to Unitroxe Private Limited (“Unitroxe”, “Company”, “we”, “our”, or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, purchase products, or use any of our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

A. Personal Information
Full Name
Email Address
Mobile Number
Billing Address
Shipping Address
Date of Birth (if voluntarily provided)
Gender (optional)
Government ID (only if required for legal verification)
B. Account Information

When you create an account, we may collect:

Username
Password (encrypted)
Order history
Wishlist
Saved addresses
C. Payment Information

Payments are processed securely through third-party payment gateways. We do not store your complete debit card, credit card, UPI PIN, CVV, or banking credentials.

Payment providers may collect:

Payment method
Transaction ID
Payment status
Limited billing information
D. Automatically Collected Information

When you browse our website, we may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Time Zone
Referring Website
Pages Visited
Time Spent
Clickstream Data
E. Cookies & Tracking Technologies

We use:

Essential Cookies
Analytics Cookies
Preference Cookies
Marketing Cookies (where applicable)

Cookies help us improve your browsing experience and website performance.

3. How We Use Your Information

Your information may be used to:

Process and deliver orders
Verify your identity
Manage your account
Process payments and refunds
Provide customer support
Improve website performance
Personalize your shopping experience
Detect fraud and unauthorized activities
Send order confirmations and shipping updates
Send promotional offers (only with your consent)
Comply with legal obligations
4. Sharing of Information

We may share your information with:

Payment Gateway Providers
Courier & Logistics Partners
Technology Service Providers
Cloud Hosting Providers
Customer Support Providers
Legal Authorities when required by law
Government agencies under applicable laws

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures including:

SSL Encryption
Secure Payment Processing
Firewall Protection
Access Controls
Password Encryption
Regular Security Monitoring

Although we strive to protect your information, no method of transmission over the internet is completely secure.

6. Data Retention

We retain your information only for as long as necessary to:

Complete your transactions
Provide customer support
Meet legal and regulatory obligations
Resolve disputes
Prevent fraud

Once retention is no longer necessary, your information will be securely deleted or anonymized.

7. Your Rights

Depending on applicable law, you may have the right to:

Access your personal information
Correct inaccurate information
Update your details
Delete your account
Withdraw consent
Object to certain processing
Request data portability
Restrict processing in certain circumstances

To exercise your rights, contact us at:

Email: support@unitroxe.com

8. Marketing Communications

With your consent, we may send:

Promotional Emails
SMS Notifications
WhatsApp Updates
Product Recommendations
Special Offers

You may unsubscribe at any time using the unsubscribe link or by contacting us.

9. Third-Party Services

Our website may integrate third-party services including:

Payment Gateways
Shipping Providers
Analytics Tools
Customer Support Tools
Social Media Platforms

These third parties maintain their own privacy policies, and we encourage you to review them before providing any personal information.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.

11. International Data Transfers

If your information is processed or stored outside India, we will ensure that appropriate safeguards are in place to protect your personal data in accordance with applicable laws.

12. Legal Compliance

We may disclose personal information when required:

By law
Court Orders
Government Authorities
Law Enforcement Agencies
Regulatory Authorities

We may also disclose information to protect our legal rights, prevent fraud, or ensure the safety of our users.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

The revised version will be posted on this page with the updated Effective Date.

Continued use of the website after changes constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Unitroxe Private Limited

Website: https://unitroxe.com/

Email: support@unitroxe.com

We will make reasonable efforts to respond to your inquiries in a timely manner.